Fares Fair Travel is now OPEN for your business travel bookings
After more than two months on the ground, we are
thrilled to reach out to you with the news that we will be taking
to the skies again on Monday, 15 June 2020.
We’d like to thank you for the
patience you’ve had while we’ve been unable to operate, and for all
the messages of support that you’ve shared with us on social
media and other platforms. These have meant so much to everyone
Flight operations will start
on 15 June 2020, and we will be publishing
flights for sale and our schedules early this week. We'll send
out another email once all flights are available for sale.
details on travel permits
Our customer contact center will open on Monday,
8 June 2020, and we’ll be ready to field any
questions you have, including those about vouchers, refunds to
cash, safety measures and flight availability. Our teams are
excited about being able to assist you again.
our help centre
We’ve been designing a safe travel experience for
flights during the pandemic since before the lockdown even
started. There are a number of measures that we’ve put in place
that meet, and exceed, the legislated regulations. Click here to
read more about the FlySafair Pledge which outlines the details
of the measures we’re taking. But as a quick overview, you can
expect the following:
on safety measures
Regulations have placed no limits on the capacity
on an aircraft for the purposes of social distancing, thanks to
sophisticated air filtration systems onboard and the combination
of other protective measures we are implementing.
Research has indicated that blocking
out middle seats doesn’t significantly improve protection against
viral transmission. That said, we respect that many of our
passengers would prefer the option of a blocked middle seat for
their own peace of mind. As part of our ongoing promise of safety
and innovation, customers may block the middle seat in their row
when making reservations on our website for an additional fee to
your booking. We are the only airline in South Africa that
offers this facility.
about this option
Please keep an eye on
your inbox and our social media channels over the coming days as
we make further announcements about schedules and operations.
More than ever before, we look forward to seeing you on board
all of us at FlySafair