Customers please note if travelling  to the UK:

Before you travel, please be aware that the UK Government has introduced new rules for customers arriving into the UK from 8 June. It’s now mandatory that you provide information about your journey alongside your contact details before you land here. When you arrive into the UK, you must self-isolate for 14 days at the place you are staying. Please go to www.gov.uk/uk-border-control for more information, including exceptions.

Customers with an overnight connection at LHR will have to provide UK Government with the information of where they are staying for their overnight connection. This means they will need to ensure that they have the right documentation to enter the United Kingdom.  They then have to self-isolate at their given location for the duration of their overnight transit and return directly to the airport for their onward flight the next day.

For more information please see https://www.heathrow.com/customer-support/faq/coronavirus-covid-19