Safety and well-being – yours and ours – remain our primary concern.We’ve introduced additional hygiene protocols in accordance with the Covid19 guidance. Whilst we take care of keeping our aircraft clean and safe, you can help us keep them that way with good personal hygiene and social distancing practices throughout your journey, from the moment you leave home, to when you disembark at your destination.
Permission to travelUnder the COVID-19 Level 3 restrictions, the Government requires you to carry with you proof of permission to travel. Please always have it with you during your journey. Without it, you won’t be allowed to board your flight.
Download Forms Here:
Airlink Business Travel Permit Level 3Airlink Travel Permit Change of Residence Level 3Airlink Student Travel Permit Level 3Airlink Children Travel Permit Level 3Airlink Funeral Affidavit Travel Permit Level 3Airlink Funeral Travel Permit Level 3
During this time, we’re also required to look out for each other. Therefore, we’re asked to make sure that ALL of our customers complete these Traveller Health Questionnaires. Be sure to bring the completed forms with you as you will be asked to present it by Port Health before you enter the terminal building.
The form has been introduced to keep track of everyone’s health status. If someone becomes unwell shortly after travelling, this will help Department of Health trace and monitor anyone else who might have come into contact with the unwell traveller during their journey.
If you would like more information, it is available from these websites:
Traveller Health QuestionnaireExit Screening QuestionnaireDomestic Traveller Screening Questionaire
South African airports have introduced additional temporary health and social distancing measures. Some of them may seem drastic, but they are in all our best interest. Just as we have become used to more stringent security measures, we will have to make these parts of our air travel routine.
f you are travelling from or to O.R. Tambo International Airport
At all airports in South Africa
Public health authorities* require that we all have our temperatures checked several times during our journeys. For this purpose, dedicated personnel at the airports have been equipped with infra-red digital thermometers. These devices are calibrated and do not rely on physical touch.
*CAPSCA (Collaborative Arrangement for the Prevention and Management of Public Health Events in Civil Aviation)
The process to access the terminal building and check in will take much longer than before. Passengers should plan to arrive at the airport earlier in to be at the designated check in counter (domestic travel) 2 hours prior to departure. We recommend passengers check-in online or use the self-service kiosks and the designated Airlink baggage drop counter.
Because it is crucial that we maintain social distancing and minimize the opportunities for physical contact, boarding will be done differently to how it was done before.
Some flights may require passengers to board busses which transfer them from the boarding gate to the aircraft, or from the aircraft to the arrival’s terminal. For your peace of mind, the Health regulations require that busses are cleaned and disinfected after every trip.
Please wear your face mask while you are onboard. It’s to protect you and everyone else.
The cabin air in our aircraft is renewed every three minutes and kept clean by passing it through High Efficiency Particle Air (HEPA) filters, similar to those used in hospital operating theatres. They are proven to block 99,97% of all microscopic particles, including Coronavirus molecules.
In addition, our aircraft are cleaned and sanitised to the highest aviation health and safety standards.
From your side – it’s simple:
Our aircraft are equipped with High Efficiency Particulate Air filters, like those used in hospital operating theatres, which are effective at blocking 99.97% of particulates, including Coronavirus molecules. These filters help to continually sterilise the air in our cabins, which is renewed entirely every three minutes.
For more information: https://www.embraercommercialaviation.com/clean-air-clean-cabin-safe-flight/
E-JETS Cabin Air RecirculationE-Jets were designed considering the most up-to-date engineering best practices, including all major standards (FAA/ EASA, SAE, and ASHRAE).
E-Jets exchange their entire volume of cabin air 20 to 30 times every hour (air is totally exchanged every 2-3 minutes). This is 10 times more frequently than the air in an office, and 5 to 6 times more than hospitals.
The use of cabin recirculation HEPA (High Efficient Particulate Air) filters on every E-Jets the same technology used in hospital to trap pollutants including COVID-19 virus with an efficiency over 99.9%*
E-JETS Air Management System
1 - Outside air is taken from the main engines/APU.
2 - Hot air is conditioned in the cooling packs.
3 - Cooled outside air is mixed with recirc filtered air in the mixing chamber in a 50 to 50 ratio.
4 - Particles including bio-contaminants (fungus, virus and bacteria) are retained in the HEPA filters.
5 and 6 - Air is distributed throughout the cabin by diffusers located near the overhead bins and exit the return grills located next to the floor; the outflow valve controls the cabin pressure by modulating the airflow from pressurized area to the outside environment
E-JETS Cabin Airflow
Cabin air conditioning system designed to minimize cross infection between aircraft rows. The airflow passes through the pax head position and exit in the same cabin section (not front to back or vice-versa).
E-JETS Cabin Air Outlet – Passenger Air BarrierThe protection effect of E-Jets cabin air outlets is high due to its proximity to the passenger head position (L), as the air dispersion is lower. Studies indicate the E-Jets air outlet valve may act as an additional contaminant barrier, acting as an air curtain to minimize cross infection.
Together with the Airports Company South Africa, we are implementing all of the necessary effective sanitisation and distancing measures to stop the transmission of the COVID-19 virus while travelling on an Airlink flight.
We look forward to welcoming you back on one of our flights soon.For any additional queries please contact our Customer Care Department.Tel: +27 11 451 7300 Email: email@example.com